Apprenticeship Standard For Business Administrator Level 3

Our full Standard fact sheet can be viewed here: Business Administrator

Occupational profile

Business Administrators are essential to your organisation regardless of industry, sector or department. They contribute to the efficiency of an organisation; adding value through support of functional areas, working across teams and resolving issues as requested.

The flexibility and responsiveness required allows the apprentice to develop a wide range of transferrable skills to build upon and go further.

A Business Administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. Business Administrators are also expected to show initiative, manage priorities and their own time. Through this programme the apprentice will develop strong problem-solving skills; excellent decision-making and the potential for people management responsibilities through mentoring or coaching others.

Video Overview

Key Facts

Duration – 15-18 months

Study mode/frequency – Regular attendance on bespoke virtual learning environment and face-to-face meetings planned in with a dedicated tutor

Qualification – Upon completion the apprentice will receive: Business Administration Level 3 qualification

Knowledge and Skills

  • Business Fundamentals
  • Record and document production
  • Effective decision making
  • Interpersonal and communication skills
  • IT systems, packages and data analysis
  • Quality and best practice
  • Planning and organisation
  • Recognising the value of your skills
  • Managing stakeholders
  • Relevant regulation & policies
  • Understanding processes
  • Understanding external market factors


  • Professionalism, integrity and a positive attitude
  • Managing performance
  • Adaptability and being open to feedback
  • Responsibility and showing initiative

Functional Skills – Required to work towards Level 2 in maths and English, unless exempt with recognised prior learning.

Assessment – End point assessment which may include: test of knowledge; competency based interview; assessment of evidence; presentation & questioning and a professional discussion.

For further information please contact our Engagement team